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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bethany K

March 2, 2026

5  out of  5
rating by Bethany K
"Very happy with them so far! Pricing is great and less than what I was paying through Geico. Shannon was very, very friendly and helpful!"
We responded:
"Thank you for the amazing review, Bethany! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Ruben Lucero

February 25, 2026

5  out of  5
rating by Ruben Lucero
"My agent Kelsey was very kind and informative. She presented me with all my options and discussed all the advantages and disadvantages for my policy. I look forward to working with her in the future."
We responded:
"Thanks for taking the time to leave us a 5-star rating. We look forward to seeing you again! "
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Jennifer David

February 23, 2026

5  out of  5
rating by Jennifer David
"Fantastic and responsive to all our needs"
We responded:
"Thank you for the amazing review, Jennifer! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Randall Mckenzie

February 23, 2026

5  out of  5
rating by Randall Mckenzie
"Kelsey and her associates are always prompt in getting back to me. Professionalism and attentiveness during calls are very appreciated."
We responded:
"Thank you for the amazing review, Randall! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Politlv Hazaka

February 19, 2026

5  out of  5
rating by Politlv Hazaka
"Great team! Always answer fast all questions and help! Recommending them to all my friends and family."
We responded:
"Thank you so much for your 5-star review! We truly appreciate your support! "
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Tracy Mackey

February 7, 2026

5  out of  5
rating by Tracy Mackey
"Kelsey has been wonderful to work with. Always gets back to you in a timely matter. Kelsey and her staff are very personable! We have seven policy’s with them!"
We responded:
"Tracy, thank you for the fantastic review! We’re so happy you’re pleased with our service. "
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Venkatesh Patel

February 5, 2026

5  out of  5
rating by Venkatesh Patel
"Kelsey was great with helping me get all the information needed to make an informed decision on a car insurance. She took the time to explain all of my options clearly, answered every question I had, and made the entire process smooth and stress-free. We truly appreciate her professionalism, patience, and dedication. Thank you so much!"
We responded:
"Thank you so much for your 5-star review! We’re delighted to hear that you had a fantastic experience with us. Your support means a lot to our team, and we look forward to serving you again soon!"
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Shayla Watson

February 5, 2026

5  out of  5
rating by Shayla Watson
"Thanks for doing a wonderful job Libby Oliver! Always so helpful when I have questions."
We responded:
"We’re so grateful for your generous review and kind comments. It’s wonderful to know that our team was able to meet your expectations. Thank you for your trust and support—we can’t wait to welcome you back!"
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Danny Perkins Jr

December 12, 2025

5  out of  5
rating by Danny Perkins Jr
"Kelsey was great with helping us get all the information needed to make an informed decision, on a new life insurance policy and our homeowners and car insurance! Thank you so much!"
We responded:
"Thanks for the 5-star review, Danny! I’ve sincerely enjoyed working with your family. I’m looking forward to the years ahead! "
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Daren Button

December 12, 2025

5  out of  5
rating by Daren Button
"The ladies i spoke with and helped me become a customer wete extremely helpful and patient. I belive they both deserve compensation and recognition for there customer suport and willing to figure the best solution for my situation. Thanks Button"
We responded:
"Thank you for your 5-star review! "
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From the tribe of Yahudah!

November 20, 2025

5  out of  5
rating by From the tribe of Yahudah!
"Hi! I’m Windy, a VERY happy customer of State Farm insurance! I was referred by my sister, who assured me that they were great! Well they’re 10 cuts greater than what she told me & has been the best ever in my nearly 60 years on the Savior’s planet! Kind, knowledgeable, honest & definitely affordable! They haven’t promised me anything that they couldn’t deliver! I have never been happier! Working with Mike & Shannon has been a win-win! I will continue to promote their services, as we know that insurance firms many times don’t have the best reputations! I would love to see their firm soar to the top, all the while helping others enjoy the same peace of mind that Kelsey Ballard has provided me with! Thank you all for a great experience!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Patsy Byrnes

November 12, 2025

5  out of  5
rating by Patsy Byrnes
"Mike Santini was a joy to work with and for the same coverage I’ve saved just shy of $3,000.00 a year for home and auto insurance!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Daphne Milkert

May 5, 2025

5  out of  5
rating by Daphne Milkert
"Super friendly and easy to work with!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jones Homes

March 31, 2025

5  out of  5
rating by Jones Homes
"Fast and easy"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Bianca Finney

March 27, 2025

5  out of  5
rating by Bianca Finney
"Jon S. was so helpful in answering our questions. He was quick with his responses and helping us find the best coverage for our family. He is who we recommend when asked about insurance."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Anthony Shoulta

March 27, 2025

5  out of  5
rating by Anthony Shoulta
"Jonathan helped me find the coverage I needed, and I’ve been happy ever since. I'd recommend them to anyone who wants a knowledgeable, helpful, and friendly agent."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Linda Stuard

March 27, 2025

5  out of  5
rating by Linda Stuard
"Jonathan so very knowledgeable and helpful in giving me quotes so I could make good decision on my insurance for my car and my condo. He’s saving me $391.00 a year, which is great with me being on a limited income. Thank you again Jonathan."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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kerrie anne

March 27, 2025

5  out of  5
rating by kerrie anne
"Very glad we chose State Farm. Jonathan Shoulta has done a great job for us. Highly recommend!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Dee Hudson

March 27, 2025

5  out of  5
rating by Dee Hudson
"Awesome people. Extremely polite and helpful."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Mallory Butler

February 27, 2025

5  out of  5
rating by Mallory Butler
"Jonathon has been a pleasure to work with throughout the entire process of acquiring home insurance. I felt that my questions and concerns were always addressed respectfully and calmly. There was never a time where I felt pressured or obligated to take any action, only guided and helped along the way in a knowledgeable fashion. In the end I feel at ease with State Farm Insurance and comfortable with the outcome! Would highly recommend to anyone searching for quality insurance!"
We responded:
"Hi Mallory! Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Michael Mohlman

February 13, 2025

5  out of  5
rating by Michael Mohlman
"Kelsey was helpful and informative. She talked me through all the coverages and saved us several thousand dollars. She's great to work with!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Hannah Brantly

February 9, 2025

5  out of  5
rating by Hannah Brantly
"We appreciate Kelsey’s expertise and personable demeanor! She is kind and helpful every step of the way! Just what you want you agent! Highly recommend Kelsey Ballard with State Farm!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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La Kashia Wilson

January 22, 2025

5  out of  5
rating by La Kashia Wilson
"I just changed my policy from living in one state to another and the first call was so pleasant. Jonathan was very helpful. His customer service was on point and I felt very taken care of which is very important to me. Thank you so much Ballard agency!"
We responded:
"Hi La Kashia, thank you for the fantastic review! If there is anything else we can do for your insurance needs, just let us know!"
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Cynthia Triplett

December 30, 2024

5  out of  5
rating by Cynthia Triplett
"I applied online and they called me immediately. Saved me a ton of money on insurance. I recommend switching to State Farm!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Monieta Lee

December 13, 2024

5  out of  5
rating by Monieta Lee
"Fantastic communication. Better quality and service for half what I was paying. I will refer everyone I know."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"