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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Steve Hanna

July 14, 2026

5  out of  5
rating by Steve Hanna
"I ran into Shannon at a golf tournament I was playing in. I gave my information and they reached out to me the same week. From there, moving my coverage to State Farm was painless, and has saved me a bunch of money as well. Every phone call and email was responded to immediately by Shannon. Couldn't ask for a an easier transition. Well done, State Farm!"
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Yarik

July 9, 2026

5  out of  5
rating by Yarik
"All good! Thank you!"
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Kent Williams

July 9, 2026

5  out of  5
rating by Kent Williams
"I had an informative and insightful conversation with Amanda today. I’m glad I made the call to ask about som things I might want to think about before I get some repairs made on my vehicle.
07/09/2026"
We responded:
"Kent, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, our Team is just a call or email away!"
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Christine Weitze

July 7, 2026

5  out of  5
rating by Christine Weitze
"My experience was really good, they work hard to get the best rate on my auto and home!"
We responded:
"Christine, thank you for your wonderful review!"
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Toni Kirkpatrick

July 2, 2026

5  out of  5
rating by Toni Kirkpatrick
"I experienced great service from Kelsey Ballard agency. I'm a new customer to State Farm Insurance. I was handled with careful attention and professionalism with all of my insurance needs."
We responded:
"Thank you for the amazing review, Toni! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Dan Welzenbach

June 25, 2026

5  out of  5
rating by Dan Welzenbach
"Having to deal with an unfortunate failed sump pump and flooding of my wonderful fully finished lower level. Amanda F was absolutely amazing to work with and helping me to understand my policy, adjusters, and options as we tore out the mess and got back to finished again. Amanda is an excellent representative of not only Kelsey Ballard’s office but of State Farm as well. She was a massive stress reliever, through the complete remodel.

Thanks Amanda!!!

Dan"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Bidii na imani

June 20, 2026

5  out of  5
rating by Bidii na imani
"They are a great team, always with a positive attitude and very informative."
We responded:
"Bidii, it is a pleasure to hear what a wonderful experience you have had with the Team!"
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Denis Viscek

June 18, 2026

4  out of  5
rating by Denis Viscek
"I was with a little trepidation when my long-time State Farm agent retired. I had become very accustomed to his service, product knowledge and excellent advice. The same for his staff. I have been very pleased with Kelsey and her staff. They have done a great job on my account!"
We responded:
"Denis, thank you for your great feedback. We are happy to hear you had a pleasant experience with us !"
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Zachary Kasper

June 12, 2026

5  out of  5
rating by Zachary Kasper
"Always friendly and helpful"
We responded:
"Thank you for the amazing review, Zachary! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Clif

June 12, 2026

5  out of  5
rating by Clif
"Wonderful people. Better then any of the other competitors that I have gone through in the past. Never had any issues. Every time I had a question they always answer it quick and friendly even if it was a dumb question lol."
We responded:
"Thank you for your kind review. We appreciate it!"
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Craig M Peterson

June 12, 2026

5  out of  5
rating by Craig M Peterson
"You and your are the friendly peaple"
We responded:
"Craig, thank you for your wonderful review!"
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AMY KERN

June 12, 2026

5  out of  5
rating by AMY KERN
"Kelsey and her staff are amazing! They genuinely love what they do. If you are looking for an agent who treats you like their own family, look no further."
We responded:
"AMY, thank you for your wonderful review!"
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Tim Larkin

June 11, 2026

5  out of  5
rating by Tim Larkin
"I have been insured with Kelsey Ballard for years. Kelsey and her entire staff are always friendly, knowledgeable, and efficient. I have always received excellent service for car and homeowners claims. I recommend them very highly. I have had several claims over the years and State Farm has always been reliable and treated me well. In each case they made me whole again."
We responded:
"Tim, it is a pleasure to hear what a wonderful experience you have had with the office!"
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Allen Johnson

June 11, 2026

4  out of  5
rating by Allen Johnson
"Very helpful in getting mileage added monthly when needed"
We responded:
"Allen, thank you for your great feedback. We are happy to hear you had a pleasant experience with us!"
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Jeff Rehm

June 11, 2026

5  out of  5
rating by Jeff Rehm
"Kelsey Ballard State Farm is awesome. Shannon was a huge help to me. Thank you so much."
We responded:
"Thank you for the amazing review, Jeff! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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jami gray

June 11, 2026

5  out of  5
rating by jami gray
"I had a great experience working with Amanda Franklin at Kelsey Ballard State Farm! She was very friendly and knowledgeable and made sure I understood what I was buying. Would definitely recommend this agency!"
We responded:
"Thank you for your kind review of Amanda. We appreciate it!"
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Angel L Stahl

June 11, 2026

5  out of  5
rating by Angel L Stahl
"I've been with State Farm for 45 years and I've always received fantastic support. Kelsey and her team continue to provide the best in the business."
We responded:
"Angel, thank you for your wonderful review!"
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44rAbed Hassiba

June 11, 2026

5  out of  5
rating by 44rAbed Hassiba
"Amanda is awesome and very helpful, she goes out of her way to explain any question I have about my policies and things I need to do to keep my rate low."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Paula Arland

June 10, 2026

5  out of  5
rating by Paula Arland
"Have had a great experience. All of our questions have been answered and advice given. Very pleased with this office."
We responded:
"Paula, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, were just a call or email away!"
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Daniel Disberger

June 10, 2026

5  out of  5
rating by Daniel Disberger
"Amanda was very helpful transferring my sons account to their office!"
We responded:
"Dear Daniel, Thank you for taking the time to share your experience!"
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Cynthia Triplett

June 10, 2026

5  out of  5
rating by Cynthia Triplett
"I applied online and they called me immediately. Saved me a ton of money on insurance. I recommend switching to State Farm!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Dan Horsch

June 10, 2026

5  out of  5
rating by Dan Horsch
"We've had State Farm insurance for many years. Have had nothing but positive experiences with Kelsey and the office team."
We responded:
"Dan, we are delighted to hear that you have been pleased with the seamless transition. Providing excellent customer service is our top priority! Thank you for entrusting us with your insurance needs. - Kelsey Ballard - State Farm Insurance Agent, Lenexa, KS"
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Vincent Becker

June 10, 2026

5  out of  5
rating by Vincent Becker
"My experience with Kathryn has been great!! She has been very knowledgeable with the handling of our policy. Highly recommend her and the whole Ballard State Farm agency team!!"
We responded:
"Thank you, Vincent, for your positive feedback and for acknowledging the exceptional assistance provided by Jonathan. We greatly appreciate your recognition of our team's dedication to delivering outstanding service."
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bo didley

June 10, 2026

5  out of  5
rating by bo didley
"Every time I need them they are there and ready for whatever insurance needs I have very helpful."
We responded:
"Thank you for your kind review of State Farm Agent Kelsey Ballard’s Team. We appreciate it!"
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Heather Leigh

June 10, 2026

5  out of  5
rating by Heather Leigh
"Highly recommend 👌 👍 👏 🙌 😀"
We responded:
"Heather, thank you for your wonderful review!"