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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Zachary Kasper

June 12, 2026

5  out of  5
rating by Zachary Kasper
"Always friendly and helpful"
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Clif

June 12, 2026

5  out of  5
rating by Clif
"Wonderful people. Better then any of the other competitors that I have gone through in the past. Never had any issues. Every time I had a question they always answer it quick and friendly even if it was a dumb question lol."
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Craig M Peterson

June 12, 2026

5  out of  5
rating by Craig M Peterson
"You and your are the friendly peaple"
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AMY KERN

June 12, 2026

5  out of  5
rating by AMY KERN
"Kelsey and her staff are amazing! They genuinely love what they do. If you are looking for an agent who treats you like their own family, look no further."
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Tim Larkin

June 11, 2026

5  out of  5
rating by Tim Larkin
"I have been insured with Kelsey Ballard for years. Kelsey and her entire staff are always friendly, knowledgeable, and efficient. I have always received excellent service for car and homeowners claims. I recommend them very highly. I have had several claims over the years and State Farm has always been reliable and treated me well. In each case they made me whole again."
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Allen Johnson

June 11, 2026

4  out of  5
rating by Allen Johnson
"Very helpful in getting mileage added monthly when needed"
We responded:
"Allen, thank you for your great feedback. We are happy to hear you had a pleasant experience with us!"
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Jeff Rehm

June 11, 2026

5  out of  5
rating by Jeff Rehm
"Kelsey Ballard State Farm is awesome. Shannon was a huge help to me. Thank you so much."
We responded:
"Thank you for the amazing review, Jeff! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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jami gray

June 11, 2026

5  out of  5
rating by jami gray
"I had a great experience working with Amanda Franklin at Kelsey Ballard State Farm! She was very friendly and knowledgeable and made sure I understood what I was buying. Would definitely recommend this agency!"
We responded:
"Thank you for your kind review of Amanda. We appreciate it!"
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Angel L Stahl

June 11, 2026

5  out of  5
rating by Angel L Stahl
"I've been with State Farm for 45 years and I've always received fantastic support. Kelsey and her team continue to provide the best in the business."
We responded:
"Angel, thank you for your wonderful review!"
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44rAbed Hassiba

June 11, 2026

5  out of  5
rating by 44rAbed Hassiba
"Amanda is awesome and very helpful, she goes out of her way to explain any question I have about my policies and things I need to do to keep my rate low."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Paula Arland

June 10, 2026

5  out of  5
rating by Paula Arland
"Have had a great experience. All of our questions have been answered and advice given. Very pleased with this office."
We responded:
"Paula, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, were just a call or email away!"
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Daniel Disberger

June 10, 2026

5  out of  5
rating by Daniel Disberger
"Amanda was very helpful transferring my sons account to their office!"
We responded:
"Dear Daniel, Thank you for taking the time to share your experience!"
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Cynthia Triplett

June 10, 2026

5  out of  5
rating by Cynthia Triplett
"I applied online and they called me immediately. Saved me a ton of money on insurance. I recommend switching to State Farm!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Dan Horsch

June 10, 2026

5  out of  5
rating by Dan Horsch
"We've had State Farm insurance for many years. Have had nothing but positive experiences with Kelsey and the office team."
We responded:
"Dan, we are delighted to hear that you have been pleased with the seamless transition. Providing excellent customer service is our top priority! Thank you for entrusting us with your insurance needs. - Kelsey Ballard - State Farm Insurance Agent, Lenexa, KS"
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Vincent Becker

June 10, 2026

5  out of  5
rating by Vincent Becker
"My experience with Kathryn has been great!! She has been very knowledgeable with the handling of our policy. Highly recommend her and the whole Ballard State Farm agency team!!"
We responded:
"Thank you, Vincent, for your positive feedback and for acknowledging the exceptional assistance provided by Jonathan. We greatly appreciate your recognition of our team's dedication to delivering outstanding service."
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bo didley

June 10, 2026

5  out of  5
rating by bo didley
"Every time I need them they are there and ready for whatever insurance needs I have very helpful."
We responded:
"Thank you for your kind review of State Farm Agent Kelsey Ballard’s Team. We appreciate it!"
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Heather Leigh

June 10, 2026

5  out of  5
rating by Heather Leigh
"Highly recommend 👌 👍 👏 🙌 😀"
We responded:
"Heather, thank you for your wonderful review!"
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Brian Franklin

June 10, 2026

5  out of  5
rating by Brian Franklin
"Very friendly and Amanda is so easy to work with!"
We responded:
"Thank you for the amazing review, Brian! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Aaron Fox

June 10, 2026

5  out of  5
rating by Aaron Fox
"Literally one of the only services I deal with regularly that has never ever given me any trouble. If only they could be my mechanic and health insurance provider too..."
We responded:
"Thank you for the amazing review, Aaron! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Meg Bohi

June 10, 2026

5  out of  5
rating by Meg Bohi
"Kelsey and Shannon are the bomb and you should most definitely give them a chance to earn your insurance business."
We responded:
"Meg, thank you for your wonderful review!"
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Taylor Hackler

June 10, 2026

5  out of  5
rating by Taylor Hackler
"Great service & office! Kelsey, Shannon & Amanda are the best! They will help you get the best deal to suit your life and needs! They are very knowledgeable and great in explaining things! 10/10 recommend Kelsey Ballard-State Farm."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Jamey Garhart

June 10, 2026

5  out of  5
rating by Jamey Garhart
"Amazing and very kind"
We responded:
"Thank you for the amazing review, Jamey!"
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Cassie Diehl

June 10, 2026

5  out of  5
rating by Cassie Diehl
"Great service and Shannon is amazing. She answers all our questions. We feel safe and secure with State Farm"
We responded:
"Cassie, it is a pleasure to hear what a wonderful experience you have had with the Team!"
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Kathryn L'H.

June 10, 2026

5  out of  5
rating by Kathryn L'H.
"Kathryn in Kelsey’s office is a pleasure to work with! She’s personable, knowledgeable, and very helpful. She’s able to answer my questions thoroughly, and if she doesn’t know, she will research the answer and call me back. It’s such a delight to work with an actual person in an agency!"
We responded:
"Kathryn, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, we are just a call or email away!"
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Debra Reed

June 10, 2026

5  out of  5
rating by Debra Reed
"They are the best!!"
We responded:
"Thank you Debra, you are the best!"